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The Legal Aid Agency has introduced a new online complaints procedure that is designed to streamline the process for providers. There will be one form and one point of contact at each stage and all complaints are to be submitted using the new form.
Full details can be found at the following link:
Thursday 22nd August 2013
John M Hayes are always thorough and meticulous in the preparation of bills but more importantly than that they are very approachable and willing to help. Dealing with them is a pleasure.
Brendan McNeany, Partner, Samuel Phillips