Last week the LAA published updated CCMS guidance to help providers avoid delays on payment of their CCMS claims. Getting your claim and evidence right first time will avoid the LAA returning to providers for further information, which in turn causes delay on assessment and more importantly cashflow.
At John M Hayes we advise to provide as much information and supporting documentation for your claim from the outset. For each claim that we draft we pre-empt all documentation that the LAA require to assess the claim for costs and prepare a comprehensive bundle of supporting documentation. This approach avoids any delays on upon submission.
The LAA published common reasons for claims being returned. 38% of claims are rejected due to submission without a disbursement voucher. Providers should note that all disbursements over £20 (including VAT) need to be provided in support of any claim for costs.
11% of claims are returned for further information as to experts fees. Providers should note that all expert invoices are to provide the following information;
The experts name
The experts specialism/field
The address of the expert
When the expert is claiming travel they are to state where they are travelling to and from providing postcodes
The client name
A breakdown of the work undertaken to include the hourly rate (which should be in accordance with the codified rate for such expert)
We would strongly advise providers to adopt an efficient billing process and carefully check expert invoices upon receipt and before processing a payment on account for the same. Any discrepancies and or requests for amendments from the expert can then be dealt with immediately. Leaving such checks until the final bill drafting stage will delay the billing process and possibly leave a provider out of pocket if they have already paid an expert an amount above that which the LAA will allow.
For further reading please see Chapter 10 of the Civil Finance Electronic Handbook or call us today.