Testimonials
Committed to Clients. Committed to Costs
We have instructed John M Hayes for over ten years. I have always found their draftsmen to be knowledgeable, personable and willing to go the extra mile. Their drafting skills are second to none and we have found their free telephone advice service to be very useful. I have no hesitation in recommending them.
Lee Scott, Atkinson Blackledge Warings
I have instructed John M Hayes for many years on behalf of clients who were both paying and receiving parties within commercial litigation matters. I consider their advice to be commercially sound and pragmatic; and their drafting skills to be first-rate.
Andrew Bartley, Jolliffe & Co Solicitors
The Litigation and Private Client Departments at my firm have instructed John M Hayes for many years particularly in complex and demanding cases. I and my colleagues have found their work and speed of service to be of the highest quality. I particularly value the added extras you get from a quality organisation such as telephone advice and ease of access.
John Gorner, Keoghs and Nicholls, Lindsell and Harris Solicitors
I have found John M Hayes to be reliable and efficient, always willing to deal with any queries or matters arising and most importantly of all, to have detailed knowledge of current costs law.
Sarah Lapsley, Chestnutts Solicitors, Southport
The Asset Finance division has been instructing John M Hayes since 2010. Most of the instructions have been to mitigate our liability for costs but we have also used them on contentious bills where we are the receiving party. In 2011, they secured an average reduction of 43% on bills that were submitted to them. We have been consistently impressed with the level of reductions which they have been able to achieve to our opponents' bills and the overall level of service. They have a first-rate grasp of this highly technical and specialised area of contentious costs. We have also found their added value services in particular the free training seminars - to be very beneficial.
David Bowden, Lloyds Banking Group
We find John M Hayes readily accessible, pragmatic, offering a good quality service from experienced Costs Draftsman helping us to recover extremely good remuneration for the work we do
Donald McClure, Hartley & Worstenholme
I'm happy to say that I have worked with John M Hayes over many years and have found their service to be reliable and of a very high standard. It is so beneficial to have a firm you can count on to stick to tight deadlines where necessary and who consistently give sensible professional advice on what costs can realistically be achieved.
Mandy Yeandle, Veale Wasbrough Vizards
We are very impressed by the quick turnaround of bills and the expertise of the costs draftsman in terms of their advice and ability to maximise costs on each file. The team are up to date with relevant developments and provide useful training sessions and email updates for free! An excellent level of service all round at very competitive rates; highly recommended.
Sophia Yau-Rosher, Partner, Beecham Peacock LLP
We have had the pleasure of working with John M Hayes for a number of years. The turnaround of files is very efficient and there is clear careful consideration given to the files to try and achieve the best results. The files are always returned in a tidy and ordered condition. John M Hayes take the pain out of part of the billing process.
D C Myles, Director and Head of the Family Department, Crombie Wilkinson Solicitors
We at Elliot Mather LLP have used John M Hayes to cost our files for the past two years. We have been very pleased with their efficient and professional service and the additional helpful advice they provide to our fee earners to help maximize our costs.
Mary Honeyben, Solicitor Member, Elliot Mather LLP
We have instructed John M Hayes as our Costs Draftsmen for over twenty years, both in relation to publically funded and private cases. The considerable knowledge and expertise of their staff in this specialised field has been of great value to our firm. From preparing detailed High Cost Case Plans to Points of Dispute, we have found their draftsmanship to be of a high professional standard. They are prompt and efficient in the processing of our work and we have no hesitation in recommending them.
Anthony Clark & Co
The John M Hayes Partnership have proven to be professional, effective and knowledgeable Costs Draftsmen. The quality and speed of their drafting is excellent and the advice received has been detailed and pragmatic.
Lee Foster, Spencers Solicitors
I have always found John M Hayes to be reliable, efficient and accurate.
Ryan Reed, Director, H.F.T. Gough & Co Ltd
I have been instructing John M Hayes for nearly ten years now. Whilst they have numerous offices across the country, which brings them obvious advantages in terms of their collective pool of experience and national reach, they do not have a large firm mentality. They are very approachable and always more than happy to assist. They always address my questions with enthusiasm and an obvious eagerness.
Peter Dixon, Malton Drivers Solicitors
We are most satisfied with the very professional service John M Hayes provides and would not hesitate to recommend them to other firms.
Iain Ord, Partner, McKeag & Co Solicitors
John M Hayes offer an expansive, knowledgeable and highly efficient Cost Drafting service, providing high quality billing to assist Solicitors with Legal Services Commission and Court Assessments. They provide all the requisite enclosure documentation to supplement the billing services enabling the fee earner to have confidence the information is correct to submit to the necessary body for Assessment. The firm also provides expert assistance and analysis to assist fee earners on many Costs and Funding related issues.
Martin Scott, In-house Costs Draftsman, Patterson Glenton & Stracey
I am pleased with the level of service. They offer a free collection and delivery service and the turnaround time is good. Telephone advice is always available and they understand the specialist area of work which I deal with. Any issues or queries which arise are dealt with promptly and efficiently and I have no hesitation in recommending them to other lawyers.
Mary Rowell, Solicitor, Pearson Hinchliffe LLP
I can state without fear of contradiction that both myself and all my colleagues in this firm hold your company in high esteem. The standard and efficiency of this service is absolutely 5 star. The turnaround of files is swift and with very helpful explanatory communications attached to any completed bills which make liaison with the LSC that much easier.
Wayne Griffiths, Partner, Quality Solicitors Devonalds
John M Hayes are always thorough and meticulous in the preparation of bills but more importantly than that they are very approachable and willing to help. Dealing with them is a pleasure.
Brendan McNeany, Partner, Samuel Phillips
Their knowledge is beyond question and we always find them very helpful and co-operative. Their turnaround time and attention to detail means we rarely find that our bills are reduced on assessment.
David Clattenburg, Practice Manager, Singleton Winn Saunders
John M Hayes provide an excellent service and we have been particularly impressed with the way that they have met tight deadlines. I have also found them very approachable by phone and email, and the fact that they will collect papers from our office is a real help.
David Milton, Associate Solicitor, Stone King Solicitors
We have an excellent relationship with John M Hayes. They are a progressive organisation who works closely with us to provide solutions and help us find better ways of working. Of particular value are the training sessions that they provide which helps us to understand the many changes the LSC introduces and how firms can make the best of any opportunities these changes present.
Paul Hillier, Crime and Family Manager, Swinburne & Jackson LLP
We use John M Hayes for the majority of our High Cost cases; they are very helpful and thorough and are always willing to help at short notice. I would highly recommend them to any firm for all aspects of billing/High cost case plans.
Joanne Clarke, Financial Controller, William Bache Solicitors Ltd
We have instructed the John M Hayes Partnership for many years and have always been extremely pleased with their helpful and friendly approach and their willingness to provide our fee earners with the support and guidance required on each and every case. The company consistently provides an excellent and efficient service that is competitive and responsive and we highly recommend them.
Back to the topWe have been a customer of John M Hayes for last few years. We had used several small and large firms to prepare our bills but never felt happy with the service that we had been provided us. This all changed since we began instructing John M Hayes. We have always found the staff to be courteous and helpful. Our files are collected and returned by courier without the need of using the DX system. Their turn round of files is extremely quick and they are efficient in their preparation of bills. We are extremely pleased with the service that they provide and would continue to instruct them.
Mrs Parmjeet Bhambra - Partner, MacLeish Littlestone Cowan